If you happen to be an Indian, then you must have traveled in the Indian Railway. Presently, the Indian is considered to boast the largest railway network in the world. Millions of passengers travel every day in different trains across the country. The Railway coaches provide proper bedding, clean toilets, and meal. However, the meal has been the most controversial thing in their offerings. Nobody seems to like the quality. This fact is more clear when you see people bringing their own food in the AC coaches that already provides meals to the passenger.
Why they are pathetic:
The Indian Railway has been notorious in cost cutting. In the past, they used to serve soup in proper flasks but now they only give thermocol cups. The quality of the food was never great, but in the past, they at least served it warm. However, today in most of the train you cannot expect a warm and nice meal. Everything seems dated and not fresh. IRCTC charges a lot for their regular meals but they always failed to offer the value out of their meals. Plus, many people have reported hygiene issues with their meals. In fact, some people found their meal infested with bugs and flies. That is totally unacceptable considering the greatness of Indian Railway. Even the roadside hawker sells better value and hygienic food than IRCTC. In the western countries, they have trains with separate buffet car, where you can go and dine with ease.